News & Events

Coronavirus Update

Given our medical CQC status, and under the direction of our Medical Director and GP Dr Ursula Levine, we are keeping up to date on a daily basis with all the Public Health guidelines issued by the World Health Organisation, the NHS and the Government and Public Health England.

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Coronavirus Update / 23.03.20 10am

Dear Guests,

As the global impact of COVID-19 continues to spread, and with advice and policy changing daily, we would like to assure all our guests that we are doing everything we can to protect the health and safety of our guests, patients, staff and members.

Given our medical CQC status, and under the direction of our Medical Director and GP Dr Ursula Levine, we are keeping up to date on a daily basis with all the Public Health guidelines issued by the World Health Organisation, the NHS and the Government and Public Health England.

Reassuringly, our Medical Director, General Practitioner Dr Ursula Levine also has a Masters Degree in Public Health and is therefore fully qualified to guide our actions appropriately.

Over several weeks now, we have been taking a very proactive approach to help you feel at ease. We have been monitoring risk and adapting our processes accordingly in order to provide you with a safe, clean environment.

We are now introducing further measures in line with social distancing and hygiene guidelines:

  • With immediate effect the GYM POOL SPA CINEMA AND EXERCISE CLASSES ARE ALL CLOSED OR CANCELLED.

  • WE ARE OPEN FOR ROOM AND BOARD ONLY. ROOM SERVICE MEALS WILL BE OFFERED INSTEAD OF RESTAURANT DINING.

Guests, patients or members who have been in contact with someone with a confirmed infection or have been in an affected area are asked to stay at home and not come to Grayshott Spa until fully cleared of infection and are beyond the potential incubation period. Anyone displaying symptoms of fever or a cough are now under Government guidelines asked to stay at home and self isolate until symptoms pass.

We would ask all guests, patients and members to assist with hygiene control measures such as hand washing with soap and water as well as hand sanitizing.

For many decades we have provided a safe haven for those looking to improve their health or recuperate from illness – we will continue to provide this service over the upcoming weeks and months with your support. Our Medical Director, nurses and health consultant team are on hand to help, advise and implement the most up to date government and medical guidelines.

Should you wish further details, please follow links below for the latest updates:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.nhs.uk/video/pages/how-to-wash-hands.aspx

My office number is below in case of further questions. Please leave a message and I will endeavour to come back to you as soon as possible.

Sheila McCann

General Manager

01428 602053


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